Last Updated: 23-06-2024

At Spicule Pro, we strive to ensure that your orders are processed and delivered promptly and efficiently. This Shipping Policy outlines the terms and conditions regarding the shipment of our beauty cosmetics from China to destinations worldwide.

1. Order Processing Time

  • Orders are processed within 2-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
  • You will receive another notification when your order has shipped.

2. Shipping Rates and Delivery Estimates

  • Standard Shipping: Delivery within 15-30 business days, depending on your location.
  • Express Shipping: Delivery within 7-15 business days, depending on your location.
  • Shipping charges for your order will be calculated and displayed at checkout.

3. International Shipping

  • We ship to most countries worldwide. Please note that international shipping times can vary significantly based on the destination country.
  • Customers are responsible for any customs and import duties that may apply. We are not responsible for delays due to customs.

4. Shipping Carriers

  • We use a variety of shipping carriers to ensure your order reaches you in the most efficient manner possible. The carrier used will depend on your location and the selected shipping method.

5. Order Tracking

  • Once your order has shipped, you will receive a shipping confirmation email that includes a tracking number. You can track your order through the carrier’s website.

6. Shipping Address

  • Please ensure that your shipping address is correct and complete. We are not responsible for orders shipped to an incorrect address provided by the customer.
  • If an order is returned to us due to an incorrect or incomplete address, we will contact you to arrange re-shipment. Additional shipping fees may apply.

7. Shipping Restrictions

  • Certain products may be subject to shipping restrictions in some countries. If we are unable to ship a product to your location, we will notify you and provide a full refund for that item.

8. Lost or Damaged Packages

  • We are not responsible for packages lost or damaged in transit. If your package is lost or damaged, please contact the shipping carrier to file a claim.
  • If you experience any issues with your shipment, please contact our customer service team at [contact email], and we will do our best to assist you.

9. Changes to This Shipping Policy

  • We may update this Shipping Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
  • Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Shipping Policy or your order, please contact us at:

Spicule Pro
Email: [contact email]
Phone: [contact phone number]
Address: [company address]

Thank you for choosing Spicule Pro. We appreciate your business and are committed to providing you with the best possible service.